Frequently Asked Questions

If you have any questions, we are here to help! Below are some common questions and answers to assist you. If you do not find the answer to your question below, please do not hesitate to contact us and we will respond to your query as soon as possible.

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Cleansing

Why cleanse?

Some of the benefits to our juice cleanse programs include:

Detoxification
Juice cleanses can help flush out toxins from the body, leaving you feeling refreshed and revitalised.

Increased Energy
By providing your body with essential nutrients in an easily digestible form, a juice cleanse can lead to a boost in energy levels.

Glowing Skin
Nutrient-rich juices can contribute to clearer, more radiant skin by promoting hydration and providing vitamins and antioxidants.

Digestive Reset
Taking a break from solid foods can give your digestive system a rest, allowing it to reset and potentially improving digestion.

Weight Loss Kickstart
Juice cleanses can jumpstart a weight loss journey by reducing calorie intake and encouraging healthier eating habits.

Mental Clarity
Nutrient-dense juices provide the brain with essential nutrients that can enhance mental clarity and focus.

Reduced Inflammation
Some ingredients in juices, like ginger and turmeric, have anti-inflammatory properties that may help alleviate inflammation.

Hydration
Juices are a delicious way to stay hydrated, especially when infused with hydrating fruits and vegetables.

When is the best time to start a cleanse?

The decision to embark on a cleanse journey is highly individual and can be influenced by various factors. While there is no definitive “perfect” time, many individuals choose to begin their cleanse under certain circumstances. Here are some common considerations:

1. Change of seasons: Some individuals prefer to align their cleanse with the transition between seasons as a way to reset and rejuvenate their bodies.

2. Post-holiday detox: After indulging in holiday festivities, many people opt to start a cleanse to restore balance and support their overall well-being.

3. Preparing for special events: Prior to significant occasions or events, individuals may choose to cleanse as a means of feeling their best and promoting a healthy lifestyle.

4. Incorporating into regular health programs: Some individuals integrate cleansing into their routine health practices to maintain overall well-being and support their healthy lifestyle goals.

However, it’s important to consider certain factors before starting a cleanse, such as social or work events that may impact your ability to adhere to the cleanse. Additionally, for women, it may be worth considering the timing of their menstrual cycle when planning a cleanse.

Ultimately, the best time to start a cleanse is when it aligns with your personal goals, commitments, and overall well-being.

How often can I do a cleanse?

The frequency of cleansing is a personal choice, and there is no definitive right or wrong answer. Many of our valued customers opt to cleanse on a monthly basis, while others may choose to do so more frequently but incorporate healthy foods alongside the cleanse. Some individuals prefer a seasonal approach, cleansing every few months. It is essential to listen to your body, experiment, and determine what approach works best for you. We encourage you to find a cleansing routine that aligns with your unique needs and goals.

What should I expect during my cleanse?

Embarking on your cleanse is a journey towards rejuvenation and vitality. Here’s what you can expect along the way:

Revitalizing Detox: Your body will gently release accumulated toxins, paving the way for a refreshed and invigorated you.

Potential Adjustments: Some may experience mild shifts like occasional fatigue or mood variations. Rest assured, this is a natural part of your body’s renewal process.

Nourishing Intake: You’ll be treating yourself to a concentrated burst of essential nutrients, offering deep nourishment from within.

Hydration Emphasis: Keeping well-hydrated is key; it supports the detoxification process and keeps you feeling your best.

Unique Experience: Everyone’s journey is personal. Listen to your body and make adjustments as needed—it’s all part of your unique path.

Post-Cleanse Radiance: Expect to feel lighter, more energetic, and possibly experience a heightened sense of clarity and well-being.

Guidance Every Step: Your comprehensive guide will be your trusted companion, offering tips and a suggested serving order for a seamless experience.

Patience and Positivity: Any initial discomfort is a sign of transformation. Stay positive; you’re on the path to a revitalized you.

Stay Connected: If you have any questions or need support during your cleanse, We’re here for you! Please don’t hesitate to reach out.

Can I start my cleanse a day or more later?

Due to the recommended 3-day shelf life of our juice for peak freshness, we advise against starting your cleanse on a later date. While it’s acceptable to consume the juice on day 4 if necessary, for the utmost vitality, we suggest enjoying it within the initial 3-day window.

Can I spread the cleanse over my week? Skip days?

While we understand the desire for flexibility, it’s generally advised to complete the cleanse on consecutive days, especially for 3, 5 or 6-day programs. This approach ensures you receive the full benefits of the cleanse.

Can I still have my morning coffee?

We understand that caffeine withdrawals can be a challenge. If you find it necessary, you can still enjoy your morning coffee. We recommend keeping it to one cup, and opt for it black or with a non-dairy milk of your choice.

Will I get hungry?

Anticipating hunger is natural, but many find our cleanses to be pleasantly satisfying. Some even find it a challenge to consume all the servings in a day due to the generous portions packed with nourishing goodness. However, it’s completely normal if you do experience moments of hunger. Should you need a little extra, we’ve included some wholesome snack ideas in your guide to support you along the way.

Do you generally lose weight when doing a cleanse?

While individual results may vary, it’s common to experience a noticeable shift in weight during our cleanses. The change in diet, combined with the lower calorie intake, often leads to some weight loss. Additionally, the opportunity for your digestive system to rest can help alleviate bloating. By the end of your cleanse, you can expect to feel lighter, fresher, and more energized!

Ordering

How do I order?

To place your order, simply visit our website and select the date from our calendar for when you would like your cleanse delivered using the available calendar. Once you’ve made your selection, you’ll receive an email confirming your booking, along with a comprehensive guide to help you prepare for and navigate your cleanse journey

Do you collect the empty jars once I’ve finished my cleanse?

Absolutely! Sustainability is a core principle for us. We’ll arrange to collect your empty jars on the Friday following the completion of your cleanse. Kindly leave them out the night before (Thursday) for us to retrieve anytime from early Friday morning.

How many juices do you get in a cleanse?

Breastfeeding Mums 2-Day Cleanse: 12 x 450ml serves to be enjoyed at your convenience anytime over 4 days. Providing roughly 3 servings per day.
Bestselling – 3-Day Cleanse: 18 serves in total, with 6 x 450ml serves per day.
Advanced Cleanses (5 or 6 Days): For a 5-day cleanse, you’ll receive 30 serves, and for a 6-day cleanse, you’ll receive 36 serves. Both options include 6 x 450ml serves per day. To ensure maximum freshness, these cleanse durations will be split into two deliveries, so be sure to make space in your fridge

What is the shelf life of the juices?

Our recommendation is to enjoy all of your cleanse servings within the first 4 days after receiving them to experience them at their freshest. For example, if your order is prepared on a Monday, the last day for consumption would be Friday. If the order is prepared on a Tuesday, the last day would be Saturday, and so forth

Can I cleanse whilst pregnant or breastfeeding?

While a strict cleanse isn’t recommended during pregnancy or breastfeeding, we offer a modified option tailored for breastfeeding Mums. This plan provides 2 days’ worth of cleanse servings (12 instead of 18), to be enjoyed over 4 days while incorporating regular healthy meals. This allows for roughly 3 servings of the cleanse each day, ensuring you receive an abundance of essential nutrients. By including healthy meals, you maintain the necessary calorie intake to support both yourself and your little one. It’s designed to complement your day, offering additional support without the intensity of a full cleanse.

Are there any conditions under which I should not cleanse?

Cleansing is not recommended for:
• Children under the age of 18
• Individuals experiencing weight loss due to an illness or eating disorder.
Additionally, if you have any of the following specific conditions, we strongly advise consulting your healthcare practitioner before embarking on a cleanse:
• Advanced heart, liver, or kidney disease.
• Diabetes.
• MCAD deficiency.
• Kidney dysfunction.
• Tuberculosis.
• Hyperglycemia.
• Mental or emotional instability or illness.
There are other health conditions that may not be suitable for cleansing, so it’s crucial to consult your healthcare practitioner if you have any existing conditions or if you’re unsure in any way

Delivery

When can I expect the delivery of my cleanse?

Our deliveries are scheduled between 7-9pm on the night before you commence your cleanse.
Here’s a breakdown of the delivery schedule based on your chosen start day:

– If your cleanse is set to begin on a Monday, your delivery will be made on Sunday night.
– If your cleanse is set to begin on a Tuesday, your delivery will be made on Monday night.
– If your cleanse is set to begin on a Wednesday, your delivery will be made on Tuesday night.
– If your cleanse is set to begin on a Friday, your delivery will be made on Thursday night.

This ensures that you have your fresh cleanse ready to go for a seamless start to your journey.

What happens if I'm not available to receive my cleanse delivery?

Upon purchasing a cleanse, it is your responsibility to ensure that someone is available to promptly place all items in the fridge upon delivery. This is crucial to preserve the freshness and shelf life of the products, ensuring they remain at the correct temperature.

Please be aware that as our cleanses are perishable, assuming responsibility for the delivery is part of the purchasing agreement. We recommend making arrangements to have someone receive the delivery or providing clear instructions on where to leave the cleanse if you are unable to be present.

In the event that you are not available during drop off they will be left at your specified address.

Which postcodes do you cover for delivery?

We currently provide delivery services to the following areas of the Northern Beaches in Sydney. Please find the list of serviced postcodes below:

TERREY HILLS 2084, BELROSE 2085, BELROSE WEST 2085, DAVIDSON 2085, FRENCHS FOREST 2086, FORESTVILLE 2087, SEAFORTH 2092, BALGOWLAH 2093, BALGOWLAH HEIGHTS 2093, CLONTARF 2093, MANLY VALE 2093, NORTH BALGOWLAH 2093, FAIRLIGHT 2094, MANLY 2095, MANLY EAST 2095, CURL CURL 2096, FRESHWATER 2096, QUEENSCLIFF 2096, COLLAROY 2097, COLLAROY BEACH 2097, COLLAROY PLATEAU WEST 2097, WHEELER HEIGHTS 2097, CROMER 2099, DEE WHY 2099, NARRAWEENA 2099, NORTH CURL CURL 2099, ALLAMBIE HEIGHTS 2100, BEACON HILL 2100, BROOKVALE 2100, NORTH MANLY 2100, OXFORD FALLS 2100, ELANORA HEIGHTS 2101, INGLESIDE 2101, NARRABEEN 2101, NORTH NARRABEEN 2101, WARRIEWOOD 2102, MONA VALE 2103, BAYVIEW 2104, CHURCH POINT 2105, NEWPORT 2106, NEWPORT BEACH 2106, AVALON 2107, AVALON BEACH 2107, BILGOLA 2107, CLAREVILLE 2107, WHALE BEACH 2107, COASTERS RETREAT 2108, PALM BEACH 2108

If you reside within these areas, we are delighted to deliver our products directly to your doorstep.

However, we want to ensure that everyone has access to our products. If your location falls outside of our current delivery areas, please feel free to get in touch with us, we will be more than happy to discuss potential arrangements, including the option of pick-up, to ensure you can still enjoy our juice cleanse.

What if I’m not located within your delivery areas?

If your location falls outside of our current delivery areas, we are always open to conversations to accommodate your needs. We understand that convenience is important, and we want to ensure that everyone has access to our products. If you find yourself outside of our delivery areas, please feel free to get in touch with us. We will be more than happy to discuss potential arrangements, including the option of pick-up, to ensure you can still enjoy our juice cleanse.

How are 5 and 6-day cleanses delivered?

Since our cleanses are freshly made to order, without any additives, preservatives, or nasties, they have a limited shelf life. To ensure that you receive your cleanse at its ultimate freshness, all 5- and 6-day cleanses are split into two separate deliveries.

This means that for a 5-day cleanse, you will receive two deliveries: the first delivery will include the first 3-days of your cleanse, and the second delivery will contain the remaining 2-days.
Similarly, for a 6-day cleanse, there will be two deliveries, the first delivery containing your first 3-days and the second delivery containing the final 3-days

By splitting the deliveries, we guarantee that you enjoy the maximum freshness and quality of our products throughout your cleanse journey.

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